Just Me Geralyn & Glass

     - The Fused Glass Art of Geralyn Thelen

Payments and Shipping Questions


I try to anticipate questions you might have about my art, how to purchase, and how our items are shipped.

Of course, if you have a question that is not listed answered here, please feel free to contact me using the Contact Us form.

Thank you!

 

1.

How do I order?

Items can be ordered online, by phone, or by using the Contact Us form. Orders can utilize the number that appears on the catalog page, or custom pieces can be designed to your specifications. Once the order is recieved, the orders will be confirmed via phone to ensure completeness, and verify the shipping methodology. Please do not include credit card information with your order. We will contact you with an invoiced amount, and credit card payment instructions via PayPal.


2.

What forms of payment are accepted?

Online payments are accepted via PayPal. This enables you to pay via direct withdrawl from your bank account, or via various credit cards. Certifed Cashiers Checks or Money Orders are also accepted by mail, but may slow order processing time. Other payment methods can be facilitated based upon client needs.


3.

How do I facilitate a PayPal payment to you?

To facilitate a payment, log into your PayPal account.

Once logged in, depending on your type of PayPal account:

  • Select the "Send Money" tab, then select "Send Money Online". (For PayPal Personal Accounts)
  • Go to the "Personal" tab, then select "Send Money" (For PayPal Premier or PayPal Business Accounts)

In the "To: (Email or Mobile Phone)" box, enter the e-mail address of info@JustMeGeralynandGlass.com.

Enter the amount of the payment into the "Amount" box, and choose "USD - U.S. Dollars".

Below, select the "Purchase" tab, and select the button next to This is a purchase of: "Goods".

Click on the "Continue" button.

Confirm that the information on the next screen is correct. Enter an optional message, then click the gold "Send Money" button.

A confirmation screen will show your completed payment, and a completed invoice from PayPal will be sent to your e-mail.


4.

How are your items shipped?

Items are usually shipped via the United States Postal Service Priority Mail Flat Rate Box or United Parcel Service Ground Service. Federal Express can be utilized for an additional cost if needed.


5.

What are the costs of shipping?

Necklaces and smaller pieces ship via United States Postal Service Priority Mail Small Flat Rate Box for $4.95. Larger pieces ship USPS for around $15 depending on size and weight. United Parcel Service Ground, Second Day Air, and Federal Express Overnight rates are based upon distance and weight, and can be obtained for you prior to shipping.


6.

Do you able to process credit cards at your shows and events?

YES! I am equipped with the SquareUp Credit Card Reader app, and can process credit cards via my smartphone from any locaiton that can recieve a cellular signal. I can process Mastercard, Visa, Discover, and American Express. Retail locations where my product is show fall under ther own transaction processing.